1. Digital Service – No Physical Shipping
ProTools Bundle is a cloud-based software (SaaS) subscription. We do not sell, ship, or deliver any physical products. Nothing is dispatched by courier or post, and no shipping charges apply to any order.
What you purchase is access to your ProTools Bundle account and the tools included in your chosen plan, delivered entirely online through our website.
2. How and When Access Is Delivered
Access is provisioned automatically to the account used at checkout:
- Timing: immediately after your payment is confirmed by Razorpay, normally within a few minutes.
- Where: sign in and open your dashboard at protoolsbundle.com/account. Entitlements for your plan appear there.
- Confirmation: a payment receipt and activation email are sent to the email address registered on your account.
If a payment is placed under review by the payment processor or your bank, activation completes as soon as that verification clears.
3. Subscription Term and Renewals
Plans are sold as recurring monthly or annual subscriptions. Access remains active for as long as the subscription is active and paid.
Where you authorise automatic payments (autopay/e-mandate) through Razorpay, the amount, billing frequency, and authorised mandate limit are shown to you before you approve the mandate, and renewals continue until you cancel.
4. If Access Does Not Activate
If your payment succeeded but your dashboard does not show access within 30 minutes, contact us and we will resolve it manually:
Email protoolsbundle25@gmail.com or call +91 8368870932 (Mon–Sat, 10am–7pm IST). Please include the email address on your account and the Razorpay payment reference so we can locate the transaction quickly.
We aim to acknowledge activation issues within 1 business day. If access cannot be provided, you may request a refund under our Refund Policy.
5. Service Availability & Maintenance
The platform is provided on an "as available" basis. We carry out routine maintenance and occasional updates, which may briefly interrupt individual tools. We do not guarantee uninterrupted availability, and tools in the catalogue may be added, changed, or replaced as described in our Terms of Service.
6. Cancellation
You can cancel recurring billing at any time from the Billing page in your dashboard. Access continues until the end of the billing period you have already paid for, after which it stops and no further payments are taken. Refund eligibility is governed by our Refund Policy.
7. Contact
ProTools Bundle, a brand operated by Viralgrowth360
B-367, DDA Flats, Bindapur, New Delhi – 110059, India
Email: protoolsbundle25@gmail.com
Phone: +91 8368870932